The company maintains its ISO 9001:2015 certificate with flying colours, confirming the Group's approach to continuous process and service improvement
Ventana Serra's constant commitment to achieving the highest standards for its services was recently confirmed by the renewal of the ISO 9001:2015 certificate in Italy for the Basiano and Rivalta sites.
During the 3-day audit, the Certiquality Italia Certification Body conducted audits on all company processes, confirming the extension of the certificate to the process of verification of the verified gross mass (VGM) of maritime containers according to the SOLAS international regulations, which has become a fundamental requirement to guarantee high safety standards at sea.
Ventana Serra's quality management system in Italy has been certified for more than 10 years according to UNI EN ISO 9001 standards; certification is indeed an indispensable tool to guarantee process and service excellence.
"Quality management is considered a strategic improvement factor and an ongoing commitment of our corporate policy. In a highly competitive and dynamic industry like ours, it is important that the highest quality standards are met. That is why we strive to improve every day to meet our customers' needs”, said Silvano Cavallotto, General Manager.