Recognition for the Group's high standards in safety, sustainability, social responsibility and service quality
Sustainability and customer focus are deeply rooted in our corporate culture. Putting customers first is indeed the key to our success, which means that our business solutions are designed to meet the needs of our customers, and at the same time, help us achieve our business goals.
A commitment recognised and rewarded by the Dow with the European Silver Award whose 4STAR programme is based on four fundamental pillars: safety, sustainability, social responsibility and service quality.
These were the criteria according to which Arcese's services were assessed and rewarded at the annual 4STAR Service Awards event held in Terneuzen (NL) last June, which honours partners who have contributed the most to the successful operation of the Dow brand supply chain.
On this occasion, awards were presented to logistic and transport partners who distinguished themselves during 2021 by demonstrating high service standards.
The topics of the meeting were sustainability and the path towards carbon neutrality, a pillar Arcese shares with its customers. In fact, sustainability is not only a guiding principle of our business strategy, but also a distinctive factor to grow and seize opportunities in our industry. Therefore, together with our partners and customers we aim to lead the shift towards a more sustainable supply chain by supporting them in decarbonising their business.
"This recognition demonstrates, once again, our commitment to our customers and how our culture is focused on their needs and the quest for continuous improvement to meet their expectations," states Emanuele Arcese, Road Freight FTL Director of Arcese "We are proud to share the same values as our partners and are even happier to have improved since 2020, when we received the Bronze Award. This is why we aim to further improve our performance in the areas of service and sustainability in particular, and thus achieve the golden award soon. I would like to thank all customer-focused colleagues who made these successes possible, and the entire Dow team, because the challenges of the last few months show how strategic partnerships lead to overcoming difficult situations together."