Ventana Serra is the Arcese Group company specialised in Air & Ocean Freight. Years of experience in international shipping, import/export via ocean and air, make Ventana Serra the best partner for developing and expanding your business all over the world. The best sector experts along with our consolidated expertise have enabled us to develop door-to-door services including internal logistics, stocking, warehousing and distribution.


Efficient and reliable air shipping to all destinations

Market globalisation requires increasingly efficient and safe air transport solutions. Our reliable and flexible air freight solutions fully satisfy all your requirements through a vast choice in terms of transit time, costs and load capacity. Ventana Serra is a IATA Top Agent and has developed a worldwide network and allocations with the best airlines from all over the world. We have reserved spaces from/for all major international destinations, enabling us to guarantee consolidated daily and weekly departures, for maximum reliability.
Our specialists are skilled in customising air freight Services for more remote or complex destinations, with dedicated departures and solutions. Whatever the needs of our customers, in terms of speed or customisation, Ventana Serra has the right solution for every requirement.

Our air services include:

  • Standard services (door to door – airport to airport)
  • Express services (door to door – airport to airport)
  • Part or full charter service
  • Special and outsized transport
  • OBC (on-board courier) services


Efficient ocean transports services at all major ports of the world

Ventana Serra has years of experience in the international ocean freight sector: partnerships with major maritime carriers and a continuously expanding global network means that our company is able to guarantee consistently reliable shipping services.
From the type of container requested to the delivery terms to be agreed, our ocean freight services satisfy all requests both in terms of volume and cost. Every day we manage import/export departures from/for all major ports across 5 continents, offering a range of flexible and customised services. Our team of professionals take care for the goods through every single phase: from collection, to document preparation, up to customs operations and delivery to final destination.

Our sea services include:

  • FCL (Full Container Load)
  • LCL (Less Container Load)
  • Break Bulk/Project Cargo
  • RO-RO
  • Part&Full vessel charter
  • NVOCC operator


A dedicated and reliable service for all types of shipment

In order to guarantee a full range of customer services, Ventana Serra directly manages customs operations, for maximum professionalism across all goods categories and shipping types, both air or maritime.
A dedicated internal division takes care of necessary documentation and provides constant support, for faster customs operations. The company provides different warehousing solutions – national, customs, fiscal and temporary storage – goods awaiting customs clearance can be kept both in Italy and abroad, according to requirements. In May 2011, Ventana Serra obtained AEOF certification (Customs and Safety Simplification), AEO status (Authorised Economic Operator), so that we can avail ourselves of advantages and benefits in the fulfilment of customs formalities.

Our services include:

  • Customs operations, warehousing, insurance, logistics
  • Visas, legalisations, Ministerial Licences
  • Commercial and customs consultancy
  • Simplified import/export procedure
  • Transit
  • Storage
  • Placement and removal of goods in/from VAT warehousing
  • Active and passive traffic positioning
  • Downloading of licences, qualifications and other certificates
  • Management of concessions for periodic and deferred payments, on behalf of customers
  • Management of procedures linked to intra-community exchanges
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Never lose sight of your shipment with My Arcese service

We manage hundreds of thousands of air and maritime shipments per day, every day. The ability to identify and track the progress of goods is indispensable in guaranteeing a punctual and quality service. My Arcese Track & Trace is a dedicated on-line platform for our customers, for the real time tracing of shipments. The service is available on request, please contact your local office.
On My Arcese portal you can check the progress of your air or maritime shipments, download relative transport documents and check the status of all your deliveries, thanks to a clear and intuitive interface.

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