Arcese awarded the “Logistic Service Quality Award”
Arcese Group has been awarded for the excellence of its logistics services: Ford renews its “Logistic Service Quality Award” up until 2017.
The certification was granted on 1 October at the Castel San Pietro Terme site (BO), the logistic centre where Arcese has been managing since 2000 – as 3PL for the Italian market – the storage and distribution of Ford spare parts throughout Italy. Following an audit check and a careful evaluation of activities performed, Ford awarded Arcese the “Logistic Service Quality Award”, replacing the Q1 Ford Award, which the company has received since 2003.
The certificate – an essential requirement to perform activities on the Ford worldwide network – is a brilliant and important evidence of success in providing high quality services in the automotive industry and recognize our business approach: objective-driven, a focused on compliance with quality standards and service levels requested (KPI’s).
“The biggest satisfaction is the awareness that Arcese has established a partnership with its customer and met its expectations.Ford is an important partner for Arcese and this certification is yet another confirmation of the winning strategy adopted by the company, motivating us to continue our mission, with the goal of consolidating a culture of customer service – explained Maurizio Ferro, Logistics Solutions – We would like to thank all our colleagues for their commitment and hard work; they all have enabled the company to achieve this important recognition”